Security on this
Site
You are using
a very secure ordering system. We know of no documented cases of credit card
fraud using our shopping system over the Internet. All credit card numbers are
encrypted in the software, when the order is placed, using ***128 bit
encryption***. They are only decrypted after they reach our computer. They are
not held in clear text on any web site. Furthermore, only two employees of TTL
will ever see your credit card details.
Some Netscape Navigator users may receive warnings that this
site is not secure when using our ordering system. Others may notice the "Padlock Icon" missing from their browser window and
also conclude that the site is therefore not secure. The reason for this is
that the site uses a special Java frame to encrypt your details when you come
to entering your actual credit card number. The secure area will look like a
grayed-out box, which will then clear to show where you should enter your
credit card number.
Once entered, the Java routine encrypts your details
before storing them on a Secure server. Only one computer in the world has the
'key' to that encryption code, and that computer only connects to the Internet
for the few instants it takes to download your order - so no hacking is
possible, even by the cleverest of thieves. once your order has been processed,
all of your details are deleted.
Internet Fraud in General
Unfortunately, certain self-interested sections of the Internet
industry have induced a form of ignorance-based paranoia in the minds of the
media. The media moguls then go out a write reams of scare stories to fill
their newspapers and magazines (What better way to sell your security
software?).
While we are not denying that some fraud has and can
take place, it is extremely rare and is far outweighed by the fraud which takes
place in 'real' life. Apart from the encryption routine detailed above, we have
had to satisfy all the credit card companies that our security routines are
robust, otherwise they wouldn't deal with us. Even then, they insist that we
use a dedicated line for Internet orders, which is completely separate from our
normal mail order transactions. All of that is after our own bank has gone
through our processes with a fine toothcomb - simply because the words "credit
card" and "Internet" scare the wits out of all of those in
banking.
Compare that if you will, with the fraud that takes
place when you buy something in a shop. Who is looking over your shoulder when
you sign your credit card slip? Have you ever thought about what happens to the
carbon sheet between your copy and the shops? It goes straight in the bin to be
picked up by anybody who want to, either in the shop or in the outside bin at
night. And what about the shop assistant you are dealing with? You know, the
one who is only there part time on a Saturday. When you last placed a phone
order, did you ask who was listening when you read out your number?
Did you know that by far the majority of card fraud is perpetrated by
those who were supposed to see your card details in the first place? That is
why, here at TTL, only two people will ever see your details, both of them have
worked at the company for 12 years, so we reckon they are pretty
trustworthy.
Alternatives for Ordering
Whatever you think, we still very much value your
custom. So, if you still think it is a bad risk to use our on-line ordering
facilities, please consider sending a cheque/postal order to: TTL, PO Box
200, Harrogate HG1 2YR or faxing your order through on 01423-526035.
Thank you for reading this and visiting our site
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